Highlands Fiber Network

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The HFN Customer Support Center is available 24 hours a day, 7 days a week. Call customer service at (425) 427-0999, or email customer service at support@hfnservices.com and we'll be happy to assist you.

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HFN Gigabit Request Form

Highlands Fiber Network has lowered the monthly cost for our Quantum Gig Internet plan to $70 a month. Some portions of the current network infrastructure allow for Gigabit speeds while others do not. In some cases, it will be necessary to upgrade fiber infrastructure installed to your home. Because of this availability will be completed in phases across the community. If you want to have your home upgraded to Gigabit service submit your home information below.

These requests will be reviewed by engineers and require an inspection of the fiber to your home and new portal equipment. HFN will be completing these upgrades in neighborhoods with the highest interest in Gigabit first. The more of your neighbors that join you in a request for Gigabit service, the sooner your upgrade will happen.

I want a Gigabit Connection