- What is HFN?
- User Guide
Issaquah Highland’s residential Internet service is the fastest of any residential neighborhood in the area.
The only true fiber-to-the-home service in the region with no boosting, no throttling, and no bandwidth caps.
Get 24-hour-a-day customer support right in your community instead of worlds away.
The HFN Quantum product line of 10, 100 or 1,000 Mbps gives Issaquah Highlands residents options to fit every need.
Add HFNVoice, HFN’s advanced phone service, and pay just one monthly bill for all your communication services.
Unlimited Bandwidth for Multiple Users at the Same Time
HFN's Quantum 10 plan gives you both true download and upload speeds of 10 Mbps for just $50 a month! The best value for basic Internet service for both reliability and price! Quantum 10 is the minimum plan required by the community covenant.
Upgrade to Quantum 100 plan with both a download and upload connection of 100 Mbps for just $60 a month! Faster than any service in the region for a great price! Quantum 100 is suitable for most families with general Internet usage.
The fastest there is today at a fantastic price—our Quantum Gig plan with both a download and upload connection up to 1,000 (Gig) Mbps for just $70 a month! This plan requires an on-site review of your home and one-time upgrade charges.
Changing to HFNVoice is easy and inexpensive; your new service will give you excellent voice quality and the great local technical service and support that you have come to expect from HFN.
Our packages come with many great features to meet both your home and business needs. As residents of the Issaquah Highlands Community, you won’t need a contract and can use the service on a month-to-month basis as long as you are an HFN subscriber. HFNVoice’s unique telephone service can’t be matched by any other provider.
Note: HFNVoice is a VoIP based service and in most cases does not support fax machines, credit card processing machines, or home security systems that require a phone line.
Each unit within the covenant properties at Issaquah Highlands must include at least one connection to the community network system. Required at closing is a $250 connection fee for this service payable to Highlands Fiber Network (HFN). This fee, like your HOA dues, goes towards paying for the infrastructure that is being built out by Highlands Council. In addition, there is a minimum required monthly periodic fee, which will be billed to you monthly after closing. The monthly periodic fee pays for completing the network build out, maintenance, and the Internet service itself. At this time the monthly periodic fee plan is made up of two components: The Network Facilities Fee of $21.95 that is collected on behalf of Highlands Council, and the Quantum 10 Internet fee of $28.05 which gives you 10 megabits of symmetrical Internet access, for a total monthly fee of $50.
To learn more about HFN and the Covenant for Community, we suggest you start by reading the Covenant. To get a copy, go to the Issaquah Highlands community website at issaquahhighlands.com. Click on Highlands Council link under the “For Residents” tab. Scroll down to the Documents & Resources section and click the view link under “Governing Documents & Budget”. Once there you will see a section called “Covenant for Community”. Click the download link to download the most recent version in PDF format. The section that refers to HFN is found in Section 6.4 of Covenant for Community.