HFN NOC Notifications https://www.highlandsfibernetwork.com/support/status/ Outage notifications and other relevant announcements for the Highlands Fiber Network. Limited to the 10 most recent events less than 30 days old. en-us Copyright 2022 2022-10-02T08:08:36+01:00 support@hfnservices.com HFN NOC Notifications HFN Outage - 2022-09-27 05:13:08 https://www.highlandsfibernetwork.com/support/status/?pid=1544 We are currently experiencing an outage. Some customers may be affected. The cause has not been determined, but we are working towards restoring services. **UPDATE 5:00 AM - The HFN outage has been resolved. If you have any further issues, please contact support. https://www.highlandsfibernetwork.com/support/status/?pid=1544 HFN – Service Affecting Outage - 2022-09-24 20:06:14 https://www.highlandsfibernetwork.com/support/status/?pid=1543 Admins are investigating a possible service-affecting network event in Issaquah Highlands. There is no ETA at this time. More information will be posted as it is known. If you have questions or to report an issue please contact support at (425) 427-0999 or by email at support@hfnservices.com. Thank You, HFN ****UPDATE: 8:06 PM - Administrators have resolved the service-affecting network event and service has been restored. Thank you for your patience and if you continue to experience connectivity problems, please contact support at (425) 427-0999, or by email at support@hfnservices.com. https://www.highlandsfibernetwork.com/support/status/?pid=1543 HFN – Service Affecting Outage - 2022-09-24 12:03:40 https://www.highlandsfibernetwork.com/support/status/?pid=1542 UPDATE: 1200 PM - Admins found the cause to be an equipment malfunction. The equipment has been replaced and service has been restored. If you continue to have issues, please contact support at (425) 427-0999, or by email at support@hfnservices.com. Admins are investigating a possible service-affecting network event in the Blakely Hall area. There is no ETA at this time. More information will be posted as it is known. If you have questions or to report an issue please contact support at (425) 427-0999 or by email at support@hfnservices.com. Thank You, HFN https://www.highlandsfibernetwork.com/support/status/?pid=1542 Scheduled Maintenance: (Wednesday, September 21) Phone Service Maintenance UPDATES - 2022-09-21 07:05:09 https://www.highlandsfibernetwork.com/support/status/?pid=1541 ****UPDATE 12:01 AM - We are starting the scheduled Phone Service Maintenance. We will update this notification when the maintenance is complete. ****UPDATE 01:48 AM - Phone Service Maintenence has been completed. If you have any further issues, please contact support. https://www.highlandsfibernetwork.com/support/status/?pid=1541