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HFN’s fiber upgrade is moving through Issaquah Highlands neighborhood by neighborhood, but each home still has its own installation requirements. That is why HFN shares progress updates instead of promising a precise date for every address. A neighborhood may be ready for installation while individual homes still need route planning, equipment work, connection, testing, or scheduling.
Upgrading a fiber network involves more than running cable through a neighborhood. The network includes fiber cable, optical splitters that divide signals among multiple homes, and other equipment. Those components have to work together now and remain useful as household needs change.
Once the network reaches an area, the team still needs to connect individual homes. In a typical fiber-to-the-home installation, the process includes:
A fiber drop is the cable that connects the neighborhood fiber network to a home. Depending on the network design and the equipment at that address, the connection may use a factory-fitted connector or require splicing, which joins two fiber ends together.
These steps are not identical from one home to the next.
Homes can have different entry points, cable pathways, and equipment locations. A route that works well for one home may not be suitable for the next. The team may need to account for how the cable enters the home, where equipment can be placed, and how the connection can be protected and serviced later.
That affects the pace of work across a neighborhood. A crew may complete several straightforward installations in a day, then spend more time on a home that needs a different route or additional planning.
Fiber also has to be handled carefully. Pulling too hard, crushing the cable, bending it too tightly, or contaminating a connector can affect the connection. Inspection, cleaning, and testing help identify problems that may not be visible when the work is finished.
When an installation is complete, the cable should be protected, the equipment should be secure, and the work should be documented. Optical tests measure signal loss and confirm that the connection meets applicable requirements. Clear documentation also helps the next technician understand what was installed and how the home is connected.
Progress last checked: September 14, 2026
The neighborhood updates below reflect information available when this article was checked. Rollout work may have moved forward since then. For the latest information about your home, visit the HFN upgrade page and confirm your address.
Roanoke Woods: The neighborhood’s installation phase ended in August. Some individual homes may still need an upgrade.
Dahlia Park: Installation is nearing completion. Residents who have not scheduled an appointment should use the HFN upgrade page to get started.
Logan Park: Installation has recently begun. Residents can use the upgrade page to begin the scheduling process.
Westridge South single-family homes: Installation is coming soon. Residents can update their information through the upgrade page so HFN can follow up about scheduling.
Neighborhood progress can change as appointments are completed and crews move to the next phase. The address-specific upgrade path remains the best way to see what action applies to your home.
When the installation phase ends, the crew has moved on from that neighborhood. Some homes may still need an upgrade, but those residents generally need to wait until more of the network has been upgraded.
There is a Skip the Line option for a one-time fee of $150. HFN will arrange to return to the home and complete the installation before the full rollout is finished. According to the supplied update, this option is also available to residents outside the neighborhoods listed above.
If installation is underway or coming soon in your area and you have not scheduled an appointment, visit the HFN upgrade page.
Confirm your address and update your contact information. HFN will follow up to schedule your installation when work reaches your neighborhood.
Exact dates are difficult to provide because the work is completed one connection at a time. Sharing the current phase gives residents useful information while leaving room for the route planning, appointments, installation details, and testing that each home may require.