https://www.highlandsfibernetwork.com/support/status/ Outage notifications and other relevant announcements for the Highlands Fiber Network. Limited to the 10 most recent events less than 30 days old. en-us Copyright 2022 2022-05-20T15:37:27+01:00 support@hfnservices.com HFN NOC Notifications https://www.highlandsfibernetwork.com/support/status/?pid=1491 ****UPDATE 12:01 AM The upstream carrier has started the routine maintenance on the redundant circuit that was previously notified of. We will update this notification when the maintenance is complete. ****5:01 AM - The scheduled network maintenance is now complete. If you are experiencing any connectivity issues, please contact support. Thank you. https://www.highlandsfibernetwork.com/support/status/?pid=1491 https://www.highlandsfibernetwork.com/support/status/?pid=1489 ****UPDATE 12:01 AM We are starting the scheduled network maintenance. We will update this notification when the maintenance is complete. ****4:00 AM - The scheduled network maintenance is now complete. If you are experiencing any connectivity issues, please contact support. Thank you. https://www.highlandsfibernetwork.com/support/status/?pid=1489 https://www.highlandsfibernetwork.com/support/status/?pid=1481 ****UPDATE 12:01 AM - We are starting the scheduled network maintenance. We will update this notification then the maintenance is complete. ****UPDATE 02:52 AM The scheduled network maintenance is now complete. If you are experiencing any connectivity issues, please contact support. Thank you. https://www.highlandsfibernetwork.com/support/status/?pid=1481 https://www.highlandsfibernetwork.com/support/status/?pid=1469 We are aware of a small number of customers experiencing an interruption to their service. Administrators are working to restore service as soon as possible. There is currently no estimated recovery time. 07:59 - Administrators have identified the issue, and are currently working to resolve it. 08:08 - Customers that have been impacted by the interruption should be back online. If you are still impacted please contact us at (425) 427-0999 or support@hfnservices.com. UPDATE 9:15 AM: Administrators have identified a small number of customers who continue to be affected by this issue. They are working to resolve it. There is no ETR at this time. UPDATE 2:00 PM: At this time, all customers who experienced issues as a result of this outage should have normal service restored. If you do not have normal service, please contact us at (425) 427-0999 or support@hfnservices.com. https://www.highlandsfibernetwork.com/support/status/?pid=1469 https://www.highlandsfibernetwork.com/support/status/?pid=1468 12:01 AM - The scheduled network maintenance is starting. We will update this notification when the maintenance is complete. 05:01 AM The scheduled network maintenance is now complete. If you are experiencing any connectivity issues, please contact support. Thank you. https://www.highlandsfibernetwork.com/support/status/?pid=1468