HFN NOC Notifications
https://www.highlandsfibernetwork.com/support/status/
Outage notifications and other relevant announcements for the Highlands Fiber Network. Limited to the 10 most recent events less than 30 days old.en-usCopyright 20222022-05-20T15:37:27+01:00support@hfnservices.comHFN NOC NotificationsScheduled Maintenance: (Wednesday, May 18) Carrier Fiber Maintenance UPDATES - 2022-05-18 05:07:41
https://www.highlandsfibernetwork.com/support/status/?pid=1491
****UPDATE 12:01 AM The upstream carrier has started the routine maintenance on the redundant circuit that was previously notified of. We will update this notification when the maintenance is complete.
****5:01 AM - The scheduled network maintenance is now complete. If you are experiencing any connectivity issues, please contact support. Thank you. https://www.highlandsfibernetwork.com/support/status/?pid=1491Scheduled Maintenance: (Thursday, May 12) Highlands Fiber Network UPDATES - 2022-05-12 04:10:02
https://www.highlandsfibernetwork.com/support/status/?pid=1489
****UPDATE 12:01 AM We are starting the scheduled network maintenance. We will update this notification when the maintenance is complete.
****4:00 AM - The scheduled network maintenance is now complete. If you are experiencing any connectivity issues, please contact support. Thank you. https://www.highlandsfibernetwork.com/support/status/?pid=1489Scheduled Maintenance: (Thursday, May 5th) Highlands Fiber Network UPDATES - 2022-05-05 02:56:27
https://www.highlandsfibernetwork.com/support/status/?pid=1481
****UPDATE 12:01 AM - We are starting the scheduled network maintenance. We will update this notification then the maintenance is complete.
****UPDATE 02:52 AM The scheduled network maintenance is now complete. If you are experiencing any connectivity issues, please contact support. Thank you. https://www.highlandsfibernetwork.com/support/status/?pid=1481Possible Service Affecting Outage - 2022-04-21 14:04:55
https://www.highlandsfibernetwork.com/support/status/?pid=1469
We are aware of a small number of customers experiencing an interruption to their service. Administrators are working to restore service as soon as possible. There is currently no estimated recovery time.
07:59 - Administrators have identified the issue, and are currently working to resolve it.
08:08 - Customers that have been impacted by the interruption should be back online. If you are still impacted please contact us at (425) 427-0999 or support@hfnservices.com.
UPDATE 9:15 AM: Administrators have identified a small number of customers who continue to be affected by this issue. They are working to resolve it. There is no ETR at this time.
UPDATE 2:00 PM: At this time, all customers who experienced issues as a result of this outage should have normal service restored. If you do not have normal service, please contact us at (425) 427-0999 or support@hfnservices.com.
https://www.highlandsfibernetwork.com/support/status/?pid=1469Scheduled Maintenance: (Thursday, April 21) Scheduled Maintenance: (Thursday, April 21st) Ring maintenance UPDATES - 2022-04-21 05:22:08
https://www.highlandsfibernetwork.com/support/status/?pid=1468
12:01 AM - The scheduled network maintenance is starting. We will update this notification when the maintenance is complete.
05:01 AM The scheduled network maintenance is now complete. If you are experiencing any connectivity issues, please contact support. Thank you. https://www.highlandsfibernetwork.com/support/status/?pid=1468