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Highlands Fiber Network is undertaking a multi-year upgrade to modernize its fiber infrastructure, replacing core equipment and restructuring service delivery. The overhaul will bring faster speeds, improved reliability, and stronger security—without additional cost to customers. Internet speeds are set to increase by 2.5 times as part of the transition, marking a significant shift in how residents experience connectivity.
This transformation isn’t just about improving speed. It’s about creating a more robust, future-proof network and ensuring that customers receive the best possible Internet experience for years to come.
HFN is introducing a significant technical upgrade by transitioning from a switched network to a routed network, a move that will enhance performance, scalability, and reliability.
In a switched network, multiple homes share a connection through a central switch. This means that data travels through shared paths, which can slow things down when multiple people are using the network at the same time.
In a routed network, each home gets its own direct path to the Internet. Instead of data being passed through shared switches, it moves through a more organized system that directs traffic more efficiently. This makes connections faster, more reliable, and more secure, since each home operates independently without interference from others.
The transition to a routed network means:
It’s like upgrading from a local road with stop signs to a highway with dedicated lanes. Data moves more smoothly, and everyone gets where they need to go faster. This change marks an exciting step forward for HFN customers, bringing them a network that is not only built for today’s Internet needs but is ready for the future.
To support these speed increases, HFN is making extensive infrastructure upgrades across the network. These include:
In addition to these upgrades, HFN is offering customers new high-performance router options that support Wi-Fi 7, multi-gig speeds, and remote network management via mobile app. These routers will provide wider coverage, better device management, and enhanced security features.
Customers will have the option to continue using their existing equipment, but for those looking to optimize their Internet experience, HFN’s router upgrades will be available.
One of the most significant aspects of HFN’s upgrade is the increase in speed. After your home has been upgraded, Highlands Fiber Network customers will see Internet speeds increase by 2.5 times—at no additional cost to customers.
| Current Plan | New Plan | Speed Increase |
|---|---|---|
| Current Plan: Quantum 10 (10 Mbps) | New Plan: Fiber 25 (25 Mbps) | Speed Increase: 2.5× Faster |
| Current Plan: Quantum 100 (100 Mbps) | New Plan: Fiber 250 (250 Mbps) | Speed Increase: 2.5× Faster |
| Current Plan: Quantum Gig (1,000 Mbps) | New Plan: Fiber 2,500 (2,500 Mbps) | Speed Increase: 2.5× Faster |
HFN has already begun the upgrade process with a soft launch. This was done to allow for testing and refinement before expanding the rollout to the rest of the network. Once this phase is complete, HFN will release an estimated schedule for the remaining neighborhoods.
The upgrade will roll out section by section, improving speed, reliability, and security without increasing costs. We plan to keep disruptions minimal while transitioning customers to the new system.
HFN will provide regular updates on the network upgrade through its website and social media. Customers can expect:
The Highlands Fiber Network upgrade is more than just a technical improvement—it’s a commitment to delivering faster, more secure, and more reliable Internet to its customers without raising costs. HFN is committed to keeping customers informed at every stage of the upgrade. Check the website and follow HFN on social media for the latest updates.